My park is in north Ohio where it is customary to read water meters once every three months and only bill back water quarterly.
I recently had manager turnover, and my new manager just read the water meters. Most of the readings came out normally with water bills in the $30-$80 range. However, about five of the meter readings are very far of: three readings are for several hundred dollars, one reading is negative, and one goes into the thousands. I figure there are 2 likely causes of this:
- The previous manager had read those meters wrong either because of incompetence or corruption.
- Residents have tampered with their meters.
It is likely a combination of the two. The one meter reading that was several thousand dollars was a new water meter too, so the only thing I can imagine is that the resident tried to tamper with it and went the wrong way and messed it up.
I’m sure I’m not the only park owner who has run into some weird meter readings. When a meter reading can’t be right, what do you do with that cycle of billing? Just give the resident free water for that round and keep and eye out that they aren’t tampering with it in the future? Or maybe bill them the average amount of water?