We recently discovered that the natural gas line serving our property runs underneath several mobiles. We were told that you can’t have people living on top of a gas line, so rather than move the mobiles and lose the lots, we are having the gas company shut down the gas service and cap the pipe.
The gas company (engineering dep’t) is prepared to come out and shut off the gas as soon as all the meters are removed. The meters are removed as soon as the tenant calls customer service to close their account.
We are paying for all of our gas-based tenants to switch over to propane (or convert to electricity) but one tenant refuses to close her account. We have now served a notice of non-renewal of her lease (she is on month-to-month) and we presumably can get her out in 60 days, but we’d like to get the gas thing done ASAP.
Does anyone have experience with getting around the fact that the utilities are in the tenants’ name and we can’t just cancel on their behalf? We’re the landlord, and it makes sense that we should be able to decide if we are going to offer/allow certain utility providers but customer service isn’t going to cancel without the tenant’s say-so, and engineering won’t take the meter away unless the tenant has cancelled. It seems like we should be able to sign something saying we are the landowners and have it done anyway, but I can’t seem to find out how that would work.