I will be billing back water in my park soon, and will be moving forward with Metron. I use Schedule My Rent for my property management and money collection program. Does anyone else happen to have the same setup and be willing to have a conversation with me or provide guidance on how you manage payments?
I plan on having Metron create the invoices and send the bill directly to the tenant. I know I’ll need to go in add the amounts each month to Schedule My Rent. I have quite a few tenants that pay with the MoneyGram option. Some questions I have are:
-Do you have any issues with the MoneyGram payers? I am assuming you just add the water bill amount to Schedule My Rent, and they would just do a single payment, including rent and water, to avoid paying the MoneyGram fee twice?
-Do you put the order of payment as water first then rent? I’m in Texas, and this is a bit of gray area as far as the legality of this goes.
-For those set up on autopay, does their payment automatically update to include the water bill amount without needing the tenant to go in there and approve it every time?
I would like to continue only accepting payment the way I currently do, by either bank or MoneyGram (no checks). I’m curious if that is feasible using this program or if there are any issues I can expect with it.
Either way, if someone can help with these questions or be open to having a phone conversation, I would greatly appreciate it!
Thank you,
Dayne