Recently, water to a hand full of residents ceased for about 48 hours. The cause was a part failure on the water delivery system in the park. The park has city water, but the delivery system is owned by the park. Overnight motel rooms were offered to the effected tenants. However, some of those tenants also demanded Uber/Ride Share transport to and from the motel. The latter wasn’t offered.
What are a park owner’s obligations when utilities in the park cease temporarily due to periodic mechanical issues? Our lease is basically silent on the issue. Georgia location.
We had freezing issues and we provided bottled water for toilets and food prep. When we had a clogged sewer line repair we provided a sani can. Apolgized for the inconvenience but things break and as long as we got on the issue immediately we don’t offer anything else.
I will preface this with: I am NOT an attorney. This information is part of an informal discussion.
I do not believe you are responsible for rides to a new location. I agree with Propboy40, getting on the issue sooner than later an being empathetic goes a long way. Things sometimes break, and as long as you demonstrate you tried to remedy the situation and offered reasonable concessions, I think you should be ok.
Of course, in today’s society, it is difficult to please everyone. There is bound to be an unhappy party. Those are the ones you need to talk to, and show them you are doing everything you (reasonably) can.
As for your lease, not surprising. No lease can plan for all scenarios. Else, it would be 100 pages long (and still not capture all scenarios - its impossible).
Take home: demonstrate and communicate to all tenants you are doing all you can and acting swiftly.