Need a greeter/manger - who to hire in the park?

I bought a park 1 year ago and it has been ok. I thought I could turn the park around in 4 months and it took 8 months. However now I am full other than an occasional RV move out and we are down to minimal capital expenses left to do. Financials look good but not great. Rent roll is up, expenses are down, but capital improvements have been higher than expected. Any day these will finish up and it should be a great investment.

Now it is time to hire a greeter/manager to offload my work. They will have about 10 hours of work a month and total compensation will be @ $600-$700 depending on rent collected. Work includes:

  1. Collect rent from the lockbox and deposit it from the 3-4 units that pay via money order.
  2. Send out late reminders to all tenants and follow up on late reminders and do the paperwork on no more than 1 eviction per year.
  3. Hand out notices and warnings for breaking the rules
  4. Acting as a point of contact to random contractors and filling an RV lot once every 2-3 months. Generally just light computer work, light paperwork and talking to people. It seems like easy work.

The first person I tried has not worked out. Who do I hire from the park? - here are my choices:

  1. A responsible tenant who works full time and is not home during the day.
  2. A nice person that has a speech issue and I suspect will move even though they say they won’t.
  3. The spouse of a person who works full time and I think spouse would be great but the stay at home person kind of seems like a pushover.

My ideal person would not work full time during the day to coordinate with the occasional contractor and the new RV ever 2- 3 months. We need someone to answer the phone during the day for the new RVs. The park is pretty small and their responsibilities are minimal so I don’t see this as much work. Currently we are full with 25 lots including 9 RVs. I am ordering 2 new homes to reduce the total RV’s and limit their churn.

Opinions on my above choices to hire?

Thanks in advance!

Your description and overview seems reasonable. I think the challenge you may have is finding the right person (dependable) for such a small job. IMO, this job opportunity is so small it could be too easy to walk away from. At the same time, it is quite convenient for someone looking to make some money on the side.

Here are my recommendations:
A). The person #1 who works F/T. Dig into that. Is their job M-F? Are they able to flex their hours, to allow for coordination to meet folks if enough lead time is provided? Some jobs are flexible…

B). Ask if these “good prospects” know anyone else like them. Maybe they know someone else in the Park, or someone minutes away who can make the short trip onsite when needed. Birds of a feather…