I just closed on my 1st park…100+ spaces, and am a little disturbed how inefficient park
management seems to be. I know it goes with the territory, but I have read some very
helpful posts on this forum and would appreciate your learned comments.
Right now, the inherited manager sits at his desk for hours each day waiting for either:
tenants to drop rent payments (some are really low income and pay in installments thru
the month) or prospective tenants to drive by and drop in (when most seem to be attracted
by ads and respond 1st by phone.)
I’m wondering how successful it would be to institute the “mail your rent payment” program
with the old tenants, especially since some appear to have no checking account. For the
old tenants like this, I envision the best I can do is install a drop box.
Have any of you had bad experience with the rents being stolen from the drop box.
Have any of you installed security cameras to try to prevent this (as a side note, I
noticed someone just put a BB Gun hole in the office window - another possible reason to
have the cameras). If so, how do you prevent someone from disabling them, ie hard metal tubing for the cord with a solar cell backup?
3 On a more creative note re: trying to reduce the manager’s hours & unnecessary pay: is
it totally unthinkable to consider installing a motion detector & camera facing the office
parking lot to notify the manager who resides 5 mobile homes away that someone is about to
come to the office (for unannounced prospects or others who haven’t already made an
appointment), again so he isn’t just paid to sit & do nothing for hours each day.
Final note: this particular manager is not computer literate, so tasks involving the
computer are out of the question. I am thinking of replacing him, but currently benefit
from his knowledge of who the problem tenants are, what things happened historically in
the park & his rapport with the “old” tenants.
I thank you in advance for your comments.