Individual Mail Boxes vs USPS Community Mail Boxes

I am considering removing all of the individual mailboxes on each lot and replacing them with three cluster mail boxes provided by the USPS. Any of you owners have a preference of one versus the other?

One potential issue that I can see: currently, we issue all notices to tenants by placing them in their mailboxes. We would not be able to do this with a cluster box as the mail man and tenant would be the only ones with keys to open the box doors. How do you park owners with cluster boxes deliver notices?

I have a cluster box at my community. The inability to deliver notices to the homes is for me not an issue as I would not take the time to deliver door to door notices.
We send all notices by mail.
If delivering notices is still something you want to do simply inform the residents that they must all have a mail box at their home for that purpose.

Double check but I believe placing any item inside a mailbox is illegal and a federal offense.


What system do you to send out your mail to tenants? Do you do it yourself or use a company or system?

I was packing and labeling the mail myself although its time to outsource. I’m looking for the easiest and cheapest system.

Any recommendations?


@PMarone , you have an interesting thread as per your question:

  • “I am considering removing all of the individual mailboxes on each lot and replacing them with three cluster mail boxes provided by the USPS.”

At our one MHP we built a nice stand with multiple individual mailboxes on the stand (no keys…just regular mailboxes clustered together).

At our other MHP we have the cluster mail box which has keys to each box.

We highly, highly dislike the cluster mail box.

We are changing locks all the time.

We actually would like to replace the cluster mail box with individual mailboxes on one stand.

However, the above change requires talking to and getting approval from the USPS as we would have to move the location of the mailboxes from across the street to the same side of the street as the MHP. The thought of what hoops we would have to go through makes me tired just thinking of it.

However, it is something that we need to address in the future.

I only have 33 residents and generally only send out group mailing 4-5 times a year for taxes, rent increases, annual newsletter etc. so I do all my own mailing.
I have to make up all the notices so it isn’t much more effort to send them out.

Kristin, Do you have a photo of the nice stand that you like? What did you use to build it (or where did you buy it) I want to replace the falling-down stands that I have in my park with something nice, but not a CBU. I will need to put 90 mailboxes on the stand.

@poharen , as per your post:

  • “Do you have a photo of the nice stand that you like?”
  • “What did you use to build it (or where did you buy it)?”

Attached is a photo of one set of Regular Mailboxes for our MHP (24 Lots Total).

Our Contractor created the stand; painted the stand black; and installed black, Regular Mailboxes (purchased from Lowes) on the stand.

We wish you the very best!


That looks really great Kristin. What treatments did you put on the wood so it can be as resistant to the elements as possible?

I also have mailboxes with rust. I am planning to apply “rust converter / neutralizer” and then paint over it. I haven’t decided what to do about the wood stand though - weather to stain it, paint it, or scrap it and install either new wood or vinyl.

I like these mailboxes though, because you don’t have to deal with keys.
See the photo below:

1 Like

Trying to figure out the number label too, which would hold up the best over time and in the heat of the sun. Vinyl decals or adhesive stickers seem like they would peel over time.

I suspect USPS is going to require CBU. If not already, then when you upgrade. They won’t deliver to a bunch of Home Depot mailboxes nailed together.

Definitely go to cluster boxes. Individual boxes from Home Depot jerry rigged to a bunch of timbers do not look professional. Kristin did a great job making them look good, but these things rarely look like that. The photo posted by asmith4981 shows crooked numbers, dented boxes, etc. Mailboxes are usually near the front of the park, thus they are an aesthetic issue. Having a bunch of residential mailboxes portrays the image that the landlord is unprofessional and cuts corners. A nice cluster box installed within a roofed pavilion is much more appealing. Plus cluster boxes are secure so neighbors don’t steal each other’s mail.

Delivering notices is not an issue. Either you mail them or you post them on the front door. You cannot place them in a mailbox. I have always heard the rumor that Omar pointed out, but never researched it until now. A quick internet search reveals the following directly from the USPS website:

CLYDE, TX – The U.S. Postal Service would like to warn people that only authorized U.S. Postal Service delivery personnel are allowed to place items in a mailbox. By law, a mailbox is intended only for receipt of postage-paid U.S. Mail.

Recently, there have been reports of people placing non-mail items that did not bear U.S. postage in local mailboxes. The U.S. Postal Service recognizes customers may place non-mail items into mailboxes as a convenient way of “dropping something off,” but those items may cause a smaller mailbox to become full. When a mailbox is full, Postal Service regulations say the letter carrier cannot place mail in the box.

Additionally, the Postal Service has received complaints of flyers without paid postage being placed in mailboxes. Though many may be unaware, it is important to know that this type of activity is illegal by federal law. It may seem to be an easy way to advertise, but only U.S. Mail delivered by authorized personnel may be placed in mailboxes.

“We know many customers might not object to having a particular item placed in their mailbox from time to time, but the reasons for restricting use of mailboxes is really two-fold,” said Postmaster Keith Jackson. “First, if there is not enough room in a mailbox due to unauthorized items, the Postal Service can’t deliver the customer’s mail. Secondly, the Postal Service wants to ensure the integrity of our customer’s mailbox. That’s why only Postal Service personnel are authorized to place mail in or remove mail from mailboxes. In fact, U.S. Postal Inspectors advise customers to report people going mailbox to mailbox who are not postal employees. It could be someone completely unaware of the statute placing advertisements, but it could also be someone trying to steal mail.”

“We recognize that, from time to time, the statute and the Postal regulations may cause conflict with some customers,” the Postmaster continued. “When all factors are brought to their attention, however, we hope that the great majority of the public would agree that restricting mailboxes to U.S. Mail not only ensures customers receive their mail, but it also increases the security of the service.”

The Postmaster noted an exception to the general rule: newspapers can be placed in mailboxes only on Sunday; a non-delivery day for the Postal Service. He additionally noted that a newspaper receptacle can be mounted on rural or curbside mailbox post or support.