Hi everyone,
We have parks all across the Midwest in neighboring states. As we continue to grow titles have become more of an issue.
Does anyone have a good system for handling titles? We have so many titles and constantly getting new ones - needing transferred in different states. Do you have someone doing this for you? We don’t really want our individual managers handling this…
Thank you!
Titles are complicated because you need Powers of Attorney, VIN checks, Notarized documents, physical checks, etc. All of these physical documents need to go to one place for compilation. We store titles in our home office and process all paperwork from there. Unfortunately for title work, our home office is virtual, with people all around the world meaning we cannot easily delegate this task. We have an overseas virtual assistant prepare all of the paperwork and coordinate all communication with the buyer, but somebody physically in the home office (e.g. me) has to sign the title and get it where the other documents are.
We tried to do this locally with the community managers, but with the titles in the home office, there was no time savings. In those cases, I signed the title printed a BMV check, mailed it to the community manager with a pre-stamped envelope to combine with the notarized POA, and had the manager forward to the state BMV. It was cumbersome, and in at least one case, the title was lost.
There are services that will hold physical titles for you and compile all of the documents needed, but we have not yet explored that. I believe a going rate is $250 to process a title transfer with these services. Please let me know if you find an easier solution.
Hi Michael,
Thank you for the response. We also have the same problem, we have parks in KS, MO, AR, IL, PA etc… so our home office is as well virtual. We also utilize VA’s on the backend, but there is only so much one can do remotely. We’ve also done the manager angle but it’s not reliable as sometimes they quit, or you have to terminate their employment, or simply like you said they lose the title, forget or whatever nonsense occurs.
The only other thing I can think of is literally having a physical office with a part-time employee, who is also a notary, and is a POA on your behalf potentially…but then they can’t notarize your own signature… it gets messy / convoluted as well, lots of layers.
Do you have any names of those services that can hold title/process them? I can give them a call and loop you in as well. Thanks.
J
Quick Google search …
Agreed. After 10 years I have not figured out the title processing issues. My Ohio manager has actually asked if she can drive to Delaware weekly to help with this. Crazy isn’t it?
Check Snickfish and there is another whose name escapes me. some of them specialize in work for auto dealers, which is the same service.
Thats pretty wild! It’s a pretty broken and antiquated system. I’ll take a look and see what they have to offer. No great solutions so far seemingly, at least if you want to do it in-house.