I’m looking into call tracking and recording services at the moment. Wanting to upgrade from google voice, which doesn’t offer call recording.
Who’s calling isn’t answering my calls or emails…pretty strange.
WhatConverts is $30 / mo and seems good. Will probably go with them.
A lot of these services are more robust than we need, they do website tracking and all sorts of things and so are much more expensive. Like Invoca.
CallRail seems good too, but that’s $40 per month.
Anyone know of a service that just provides call tracking and recording for less than $30? Although $30 /mo is not too bad, so will probably just go with that.
You can use RingCentral or 8 x 8. They are full VIOIP phone systems that can be used by small companies or large enterprises. They offer call recording as part of the service model.
We currently use RingCentral, and it allows us to dial any park manager, or any of our employees around the world through one integrated system. There are also reporting functions so you can track inbound and outbound calls.
I hear good things about Dialpad
Try Ooma. We’ve been using Ooma for several months, the interface and setup is a bit confusing at first, but it has a lot of pro features and I think that it’s 29.95/mo. per line. It will record calls, do call trees, virtual assistant, etc.