You ever notice that your best tennants put the words I/my/our in the beginning of their statements.
Can I…?
I like living here,
I will take care of it,
I have a new job,
It was our fault that…,
I wont let it happen again,
I just got laid off so I will be 2 weeks late with the rent this month (and mean it),
I will make sure my heat tape is plugged in, steps are cleaned, Etc.
But our worst tennants put the words he/she/you/your/they in the beginning of their statements.
You need to give me some time,
They cut my electric,
They are liars
They expect me to drive all the way over there and pay the bill,
They cut my SSI/DSI/welfare/unemployement,
You can’t evict me,
She took my money (for alimony, support etc.)
You need to ad insulation
He fired me for no reason
You gotta fix my
He did not pay me
Your wife/manager/repairman was rude to me, broke my, stole my.
They messed up my acount
He was a terrible landlord
And the all time favorite “You will hear from my laywer”
I have noticed that these people all have one thing in common. Their problems are always external in their minds. When in reality their problems are almost always internal.