I often get asked the question… How can you operate mobile home parks from a distance? I own parks in Kansas, Nebraska, Illinois, Texas, Indiana, and Virginia.
My answer to this question is that you must find a good manager to run the park. It does not matter if they are computer savvy or can even read or write. The key is that they need to honest, hard-working, and good with people.
I have 2 managers that work for me right now that do not even have an email address but what they do have is my respect. One of these managers has worked for me for over 5 years and I have never needed to visit the park that he runs.
Just like conducting proper due diligence before you buy the park, you will be ahead of the game if you find a good manager or team to run your park.
A couple of other suggestions:
When searching for a manager, take a look at their yard and the inside of their house. They will often run the park like they do their own home.
It is usually more important for a park manager to have handyman skills rather than computer skills. This will save you a ton of money.
When you find a good manager, stand behind them and treat them fairly. If tenants are complaining about the manager being to tough this is often a good thing!
When you raise the rents in a park, make sure that you raise the manager’s pay as well.(the manager usually gets most of the complaints and a pay raise will make it more bearable)!