I have recently closed on my second park. I have owned my first park for 8 years, and have dealt with issues there but have been able to get through them. This second park and the tenants in it are challenging me a bit. Both parks are located in the same small central MN town. The only 2 parks in this town.
First off, I am struggling to get all tenants to sign a lease with my manager at the new park. Many didn't even have a lease with the prior owner. I don't understand why a tenant would wanna be without a lease but my manager has heard many excuses. I have 6 tenants that won't sign a lease (20% of the tenants, this park is 30 spaces)
Another issue that I am battling at this park is drainage. The water table is high in this town. Many tenants have mentioned that their home shifts (some of this is normal due to frost) and are complaining about their homes settling. Several have asked me to pay for a re-level of their home. I won't be paying for a re-level, but would like to try to drain some groundwater here if possible to reduce the issue. I'm not exactly sure how I can even do this. I have had an excavator guy out to the park, he suggests raising the road as it appears to have sunk as well and is at a lower elevation than the tenants yards are. His bid is near $75,000. This may help my road issue, but I don't see it helping the high water table issue. I really only have 1 ditch that I can drain surface water too and not much for slope leading to it. Also the ditch itself is only about a foot deep. The ditch does drain well though. I'm not real sure what I'm gonna do here with drainage, but I do need to do something as my tenants are complaining.
Also, my manager situation. I have to this point kept the manager that the prior owner had in this park. She knows what is going on in the park, but is a bit slow to do anything about the issues here and doesn't seem to enforce rules or be very direct with the park tenants. She seems to try to calm any fires that come up, but doesn't do much to prevent them. I'd like to think I could find a better manager, but I don't want to lose her 6 years of experience at this park, so I am a bit frustrated with this situation. If I didn't have other irons in the fire, I would try to self manage, and just might revert to this yet.
My manager has recently brought to my attention that a tenant in the park has a live in boyfriend that is not on the lease and has a felony conviction that is drug related. I would like to have him out of the park. He has not caused a problem yet, I'm thinking he has been there for a few years or so and probably won't just leave on his own willingly. How should I approach this situation?
What is the best way to deal with these above issues? I want so bad to correct them, but am at a loss as how to deal with them. Its funny how my first park just runs all on its own, but this 2nd one has all these issues. Any help is appreciated.