I’ve owned a park for no more than 2 weeks and have already received a notice from a tenant that they have slipped and fell on one of the park-owned roads due to snow/ice on the gravel roads. They are now experiencing back pain and are looking to me for help.
The roads are plowed regularly (and I believe were actively being plowed during the accident). What would be the best way to proceed in this case? I’d like to make sure the guy is ok obviously, but I am not sure what else I can or should offer.