I’m looking for insights into the methodology, do’s and don’ts on getting tenant-owned homes up to standard.
Common issue…A couple communities I took over have a large amount of residents who just won’t get their homes into compliance. Annual inspections in past were weakly enforced and when it comes to repairs, many are non-responsive, flat-out refuse, or endless promises or excuses.
They all pay their rent, but one of our park’s has 50% occupancy. Across the road I have a park one lot short of 100% occupancy. It’s a nice area, just a few exits outside the major urban area, good schools, etc…The demand is there - We’ve added 30-40 residents a year to our other nearby parks for the past few years…but the half empty park has a lot of homes that with a small amount of work (generally painted roofs, steps, some skirting repairs) could look pretty nice. Not A+, but no longer contributing to a run-down look, which we get feedback that this is why people look to our other parks first.
I’ve read on here that owners sometimes complete the repairs to home exteriors and bill back the residents in installments. I do this for yard work, such as pulling out overgrown bushes, but haven’t approached homes this way since they are tenant owned.
I’m in no hurry to send to threaten 60+ residents with eviction…but with 120 sites to fill, I want these ones fixed up soon so my new residents keep a high standard from the start.
My initial thought after reading some things on here, was, if legal, to give out notice that due to incomplete repairs and/or lack of communication of a plan to complete, the park management will be completing repairs at their expense and if they wanted to avoid the bill they needed to get right on the repairs.
So - thanks for tolerating the long read…
- Do I need them to give authorization to do exterior work, or do you just give them notice? I assume authorization is needed.
- Do you ever make giving authorization a condition to avoid eviction process?
- Any opportunity to have a fine/fee structure for homes out of compliance added to rent?
- Any other tips?
- Recommended resources/reading?
Thanks for your thoughts