I have about 100 lots with about 50 on RTO agreements and the rest are tenant owned. We lost our previous manager, and based on all the great ideas/advice of this forum, have re-structured/scaled-down the duties and now found a tenant who lives in the park who will be taking on the role of GREETER. His duties will mainly focus on filling homes and being the eyes and ears of the park. Still, all of the tenants (as well as utility people and police) will think of him as the manager so I need to send everyone a letter telling them this new guy will be taking on the park operations; he will most likely now end up with the phone calls and drop ins.
What have others done to introduce the change from manager to greeter? What do you suggest be included in the letter? Do you just call him manager while his duties are one of a greeter?