Hey guys I have two questions that I am looking for help with.
The first is in regards to service dogs and I know the laws vary by state. I know you can't discriminate against people with a disability who utilize a service dog but I was wondering what verifications you guys use to confirm that the animal is a service animal? Also if they have a pit bull for example as the service dog will that affect the insurance of the park?
The second question is in regards to a tenant with a criminal record who misrepresented some things on their application. I'm obviously not going to rent to her after finding out she has falsified information but I'm wondering how I should handle telling her that. Do I keep it brief and say I'm sorry but we have decided to go with another tenant or do I let her know that I found out she lied on the app and that's the reason we're not renting to her or do I just not respond and only say something if she calls to follow up? I'm leaning towards being brief and vague but I wanted to get everyone's opinion. Thanks in advance guys!